Terms of Service

1. Acceptance of Terms

Welcome to eplep. These Terms of Service ("Terms") govern your use of the eplep mobile application, website, and related services (collectively, the "Service") provided by eplep Inc. ("we," "us," or "our").

By accessing, downloading, or using our Service, you agree to be bound by these Terms. If you disagree with any part of these Terms, you may not access or use our Service.

These Terms constitute a legally binding agreement between you and eplep. Please read them carefully and ensure you understand them before using our Service.

2. Description of Service

eplep is a comprehensive epilepsy management platform designed to help individuals:

• Track Seizures: Record seizure episodes with detailed information including date, time, duration, type, triggers, and symptoms
• Manage Medications: Track medication schedules, dosages, adherence, and side effects
• Schedule Appointments: Manage healthcare appointments and receive reminders
• Generate Reports: Create comprehensive health reports for healthcare providers
• Healthcare Collaboration: Securely share data with authorized healthcare providers
• Analytics and Insights: Analyze patterns and trends in your health data

2.1 Service Availability

We strive to provide continuous service availability but do not guarantee uninterrupted access. The Service may be temporarily unavailable due to maintenance, updates, or technical issues.

2.2 Service Updates

We continuously improve our Service and may add, modify, or remove features. We will notify you of significant changes that affect your use of the Service.

3. Medical Disclaimer

3.1 Not Medical Advice

• The Service does not provide medical advice, diagnosis, or treatment recommendations
• Information provided by the Service should not be used for self-diagnosis or self-treatment
• Always consult with qualified healthcare professionals for medical decisions
• The Service cannot detect, predict, or prevent seizures

3.2 Emergency Situations

3.3 Data Accuracy

• You are responsible for the accuracy of all health information entered into the Service
• We do not verify the accuracy of user-entered data
• Healthcare decisions should be based on professional medical evaluation, not solely on app data

4. User Accounts and Responsibilities

4.1 Account Creation

• You must be at least 13 years old to create an account
• Users under 18 require parental consent and supervision
• You must provide accurate and complete information during registration
• You are responsible for maintaining the confidentiality of your account credentials

4.2 Account Security

• Choose a strong, unique password for your account
• Do not share your account credentials with others
• Notify us immediately of any unauthorized use of your account
• You are responsible for all activities that occur under your account

4.3 Data Accuracy and Responsibility

• Provide accurate and up-to-date health information
• Regularly review and update your profile information
• Ensure medication and dosage information is correct
• Report any technical issues that may affect data accuracy

5. Prohibited Uses

You agree not to use the Service for any of the following prohibited activities:

5.1 Illegal Activities

• Any unlawful purpose or to solicit others to engage in unlawful acts
• Violating any international, federal, provincial, or state regulations or laws
• Transmitting or procuring the sending of any advertising or promotional material without consent
• Attempting to gain unauthorized access to other user accounts or systems

5.2 Harmful Activities

• Impersonating or attempting to impersonate the company, employees, or other users
• Uploading or transmitting viruses, malware, or any other malicious code
• Harassing, abusing, or harming another person or entity
• Using the Service in any way that could disable, damage, or impair the Service

5.3 Data Misuse

• Attempting to access, alter, or destroy data belonging to other users
• Using automated systems to extract data from the Service
• Sharing another person's health information without proper authorization
• Using the Service for commercial purposes without explicit permission

6. Privacy and Data Protection

Your privacy is of utmost importance to us. Our collection, use, and protection of your personal and health information is governed by our Privacy Policy, which is incorporated into these Terms by reference.

6.1 HIPAA Compliance

• We comply with the Health Insurance Portability and Accountability Act (HIPAA)
• All health information is treated as Protected Health Information (PHI)
• We implement appropriate administrative, physical, and technical safeguards

6.2 Data Sharing

• You control who has access to your health information
• Healthcare provider access requires your explicit authorization
• You can revoke access permissions at any time
• We do not sell your personal or health information to third parties

7. Intellectual Property

7.1 Our Intellectual Property

The Service and its original content, features, and functionality are and will remain the exclusive property of eplep and its licensors. The Service is protected by copyright, trademark, and other laws. Our trademarks may not be used without our prior written consent.

7.2 Your Content

• You retain ownership of all health data and personal information you provide
• You grant us a limited license to use your data to provide the Service
• You can export or delete your data at any time
• We do not claim ownership of your personal health information

7.3 Feedback and Suggestions

Any feedback, comments, or suggestions you provide regarding the Service may be used by us without restriction or compensation to you.

8. Third-Party Services

8.1 Integration Services

Our Service may integrate with third-party services such as:

• Healthcare provider systems and electronic health records
• Cloud storage and data backup services
• Analytics and app performance monitoring tools
• Communication and notification services

8.2 Third-Party Responsibility

• We are not responsible for the content or practices of third-party services
• Your use of third-party services is subject to their terms and privacy policies
• We cannot guarantee the availability or functionality of third-party services

9. Disclaimers and Limitations

9.1 Service Disclaimers

9.2 Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, IN NO EVENT SHALL EPLEP, ITS DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION, LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES.

9.3 Medical Limitation

• We do not guarantee the medical accuracy of any information in the Service
• The Service cannot replace professional medical judgment
• We are not liable for any medical decisions made based on Service data
• Always consult healthcare professionals for medical advice

10. Indemnification

You agree to defend, indemnify, and hold harmless eplep and its licensee and licensors, and their employees, contractors, agents, officers and directors, from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorney's fees).

This indemnification applies to claims resulting from:

• Your use and access of the Service
• Your violation of any term of these Terms
• Your violation of any third-party right, including without limitation any copyright, property, or privacy right
• Any claim that your content caused damage to a third party

11. Termination

11.1 Termination by You

• You may terminate your account at any time through the app settings
• Upon termination, you can export your data before account deletion
• Some data may be retained as required by law or for legitimate business purposes

11.2 Termination by Us

We may terminate or suspend your account immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.

11.3 Effect of Termination

• Upon termination, your right to use the Service ceases immediately
• Data retention will be handled according to our Privacy Policy
• Provisions that should survive termination will remain in effect

12. Changes to Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will try to provide at least 30 days' notice prior to any new terms taking effect.

12.1 Notification Process

• Material changes will be communicated via email or in-app notification
• Minor changes may be posted on our website without individual notification
• Continued use of the Service after changes constitutes acceptance

12.2 Reviewing Changes

It is your responsibility to check these Terms periodically for changes. We will update the "Last Updated" date at the top of these Terms when revisions are made.

13. Governing Law

These Terms shall be interpreted and governed by the laws of [Your State/Country], without regard to its conflict of law provisions. Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights.

13.1 Dispute Resolution

• We encourage resolving disputes through direct communication first
• For formal disputes, we prefer mediation or arbitration when possible
• Any legal proceedings will be conducted in [Your Jurisdiction]

13.2 Severability

If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions will remain in effect. The invalid or unenforceable provision will be deemed modified to the extent necessary to make it valid and enforceable.

14. Contact Information